Changing the product price on an invoice

In case of an employee error, you may change the price of any product on an invoice after the invoice has already been entered in the system.

Step 1

From the POS sales terminal, click on the adjust invoice button

Step 2

When prompted, enter in the invoice number.

Step 3

When the invoice comes on the screen, click on the “Adjust Price” button next to the product

Step 4

Specify a new price for the product and click Save Changes. Before saving the system will ask you for a reason for changing the price, type in your reasoning and continue. This will in turn adjust the total of the entire invoice.  When complete, your changes will be saved and you will be reflected with the new totals of the invoice.  You may print a new receipt if you like by clicking on the PDF Receipt button.