Business Information, Logo & POS Settings

Modified on Mon, 18 Oct 2021 at 01:48 PM

Once your account is activated, you will need to set up your business information within our system.  In the main menu, go to Management->Business Information.(Figure A)

Figure A





GENERAL INFORMATION

Please provide all your business information here. This information is what will be used for all customer facing publications such as email and PDF reports. It is important that this information is correct and remain current(Figure B)


General Business Information


LOGO

Please upload your business logo here. This will be used on all customer facing publications and email. We recommend this image be no larger than 600 px in width . All logos uploaded will maintain it’s aspect ratio but you will have the opportunity to crop it before saving it. Images larger than the recommended size may not appear correctly(Figure C)


Upload Business Logo


Card Connect

If you subscribe to our POS service, you can set-up some preliminary financial information here. CardConnect is used for all online transactions. Card Connect handles setting up a merchant account for your business and provides the gateway for handling online transactions. CardConnect is required to accept online payments and payments for Online Registration. If you have an existing account, you may provide the Merchant ID & We Will Input Your UserName & Password for the Merchant Account. In addition, you can set a minimum online payment price and Refund Policy Disclaimer. If you currently do not subscribe to the POS package, and are interested in receiving online payments, contact us at bgreene@athlete-trax.com. Below is an explanation of each field:

1) Merchant ID: This is the ID provided by CardConnect to identify your account
2) User Name / Password: These are unique to AthleteTrax to verify that your account falls underneath our umbrella - we will input this information

3) Test Mode: If this is enabled, your account will not take any live credit card payments and can be used during account setup or for testing purposes with employee training.
4) Process Card-Present Transactions: This field must be enabled in order to swipe credit cards in-person through the account, using your CardConnect merchant account. If you are using external credit card terminals, you must leave this off and you can log manual credit card payments in the system. By enabling this feature, you may also input CC numbers via manual entry
5) Accepted Payment Types:Check off all credit cards that you accept. Only these logos will be shown to your customers for online registration
6) Processing Fee: A fee can be imposed for all online transactions. This will be charged in addition to your pricing and can help cover fees charged by credit card companies.
7) Minimum Payment Amount: If you require that a customer must pay a minimum amount on online registrations or purchases, please provide that amount here
8) Tax Rate: You can input your local tax rate for products which will have tax assigned onto the retail price.
9) Print Logo on POS Receipt: You can toggle this feature on/off if you'd like your logo to be featured on your printed POS receipts for customers

10) Refund Policy Disclaimer: This disclaimer will be presented to your customers on every online transaction. They must agree to this disclaimer before a payment is allowed to be processed. This disclaimer may also be printed on the hard copy  customer receipts. This option is located by clicking "Business Information" under the Management drop down. Then on the left column select " POS settings" and scroll down to the toggle options for "Print refund policy disclaimer on receipts".     







FACEBOOK AND TWITTER

Facebook

Facebook is integrated in 2 ways.  First, you can link up you facebook business account with our software.  This will allow us to post game results on your behalf and also give you a tool to post your own facebook messages through our software.  Second, you can create a facebook application (Applications can only be created on personal accounts).  These applications allow your customers to use their facebook accounts to link to their own profile on our system.  The mysportsort application can automatically post customized game results on their profiles.   Just provide us with a Facebook application ID and secret to integrate it with the mysportsort software.   For more information on setting up your Facebook Application and getting your APPID and Secret, Visit Facebook Application Setup..

Twitter

Integrate your Twitter account and we can automatically post tweets on your behalf.  The possibilities with Twitter are limitless.  Just click on the Get Twitter Session Key button, login to Twitter, we will grab your session key and you are ready to go.



When everything is complete, Hit the Save button on the bottom right.

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